I just spoke to Jonathan in your office and set up bottled water delivery to my home. I just want your management to know how kind, considerate and helpful Jonathan was in serving my initial order and set up. It is refreshing to receive exemplary customer service these days.
– Lynn, South Bend Indiana
I just wanted to thank you and especially Curt in your sales office. I was so impressed with his knowledge and helpfulness. I called with a problem on equipment Hawkins did not install that I was sure would need to be replaced. Curt made a trip to my house the same day and did something very unusual for a typical salesman – he fixed our old unit! He was so educational – teaching me how to use the unit and explaining all the working parts. His help was truly a blessing in our lives as replacing the unit would have been quite a burden for us right now. I will definitely give Hawkins and Curt my future business. Thank you and God Bless!
– Andrea, New Paris Indiana
We love our Hawkins Softener!
– Marla, Goshen Indiana
We built a new house about 9 years ago and had your company install one of your great water softeners. We also continued to buy all of our salt from you. A couple months ago after I cleaned out the salt tank, we stopped having soft water. I called and talked to one of your service guys and was ready to pay for a service call. He told me what to do over the phone and it took care of the problem. I just want to thank you for the great service and a great product.
– Tom, Milford Indiana
Just a note to let you know that your staff is very professional and courteous - from the lady who answers the phone to the gentleman who listened to the concern and made the appointment. The technician made the proper repair in a very timely and professional manner. This is my first experience with your company. You were recommended to me and I will do the same in the future.
– Pat, Elkhart Indiana